Information about our delivery services, shipping rates, and returns policy.
If you would like tracking information, please login to your account and view your order or check the tracking email.
All of our products are sourced from trusted suppliers based in Western Australia. Our suppliers are carefully selected for their reliability, product quality, and commitment to fast order processing and dispatch.
Orders within the Perth metro area are delivered using Aramex/FastWay, providing fast delivery with an estimated timeframe of 1–5 business days.
We partner with several carriers to deliver to regional Western Australia and across the country. Standard delivery typically takes between 1–10 business days, depending on your location.
Due to our dropship structure and the nature of our products, we are generally unable to process returns. In some cases, returns may be possible for certain products, subject to supplier approval. If you believe your product may be eligible for return, please contact us and we will confirm with the supplier if a return is possible.
We appreciate your understanding and are here to assist with any questions or concerns regarding your order.
For shipping or returns enquiries, please email us at info@perthbeautyco.com.au.
